Agent / Corporate prices: Similar to the Channels, prices/ availability can be provided within the PMS
and the data is then available on the booking-engine which allows for direct bookings from the property´s website
FULL integration into the booking-engine
Booking-Engine directly connected to the PMS, prices and room availability are able to communicate in full mode.
Up stream: for updating prices and availability including special offers
Down stream: made reservations/cancellations are inserted automatically into the PMS
We know that every hotel has its unique procedures of handling its own customers.
Our program is not delivered as it is: we are fully committed to giving you the support in order to simulate your own unique environment.
Only this way will you be able to fully integrate a software that will help you in automating manual procedures.
Whenever and wherever it is needed we will try to customize the application to your needs!
Wake up call
PBX integration on VOIP, full setup of a software based PBX (Telephone Exhcange) with ORCA
Integration into Video on Demand or IPVIDEO service
Thanks to the Orca Hospitality Software suite from tobook, I was able to prevent hiring at least 3 new staff member when our hotel doubled it's number of rooms.
Not only it saved us money with not getting new employees it also increased our turnover because of the real time connectivity with all our partners.
Even the last available room for one night can not escape being sold through one of these channels.
We can even now move existing resources to other parts of he hotel in order to serve our customers better.
General Manager, City Hotel Amsterdam