3,89
Temizlik
4
tesisler
2,67
Engelli Dostu
3,33
Hizmetler
2,67
Yer
6,67
Fiyatlandırma
4
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Mourad Bentoumi
-
Fransa
Mature Couple
-
Leisure Trip
May 19 2010
Temizlik
tesisler
Engelli Dostu
Hizmetler
Yer
Fiyatlandırma
Olumlu Yorumlar
The room was way too small and so was the bathroom./
M.K.S. Keizer
-
Hollanda
Other
-
Business Trip
Kas 17 2009
Temizlik
tesisler
Engelli Dostu
Hizmetler
Yer
Fiyatlandırma
Olumsuz Yorumlar
When we arrived they could not accommodate us, because they had problems with the rooms. They offered us another hotel in the neighbourhood. So far o.k.
But I had to ask about the rating of the hotel, which was 1 star less, and ask myself for a lower price, they did not offer. They charged us at the Royal Eagle Hotel, and as it later turned out: Twice! I have called them since then a couple of times, they promised somebody would get in touch with me, but until today (more then a month later) they have not. So I am really annoyed with them!
Dishonest and can not keep their promises.
Genel yorumlar
(Tobook: hotel is contacted for what is happened. The reaction of the hotel:
"Dear Sir . Madam
Unfortunately there was a wrong charge on Mr. Keizer's credit card. The
money has been already refunded to the guest's credit card and we have tried
to contact the guest several times on the telephone provided but we didn't
have any luck. We are still trying to get in touch with the guest to advise
him about the refund and apologise for the inconvenience. ")
ToBook2: money is refunded to the guest.)
ANA JULIA LATORRE GARCIA
-
Ispanya
Group of Friends
-
Leisure Trip
Ağu 19 2009
Temizlik
tesisler
Engelli Dostu
Hizmetler
Yer
Fiyatlandırma
Olumsuz Yorumlar
Our triple room was so small we could hardly move in it. The lamp on the ceiling didn't work, the light in the bathroom was so dim I couldn't even make myself up; there was no socket in the bathroom, my bed cover was unstiched, the pillow cases dirty and a long queue to have breakfast every day. We'll go back to London, but not to The Royal Eagle.
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